Get notified about new Customer Service Representative jobs in Houston, TX. Listed below are our top recommendations on how to get in contact with EZ TAG. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. doxo is not an affiliate of Harris County Toll Road Authority. Job Description & How to Apply Below. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. Voice messages left after hours will be returned the following day. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . Purchase your BancPass Toll Sticker online or at participating retailers. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. And Use The Features That www hctra org login Offers On Their Portal. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. equipment. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Support Phone. TX San Antonio, TX. .hmg-jb-alert-info, .hmg-jb-alert-success { US. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. Please check with other tolling agencies directly for questions about their policies and programs. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. Mon Friday 7:30 AM 5:30 PM. Prefer an automatic monthly subscription? The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). The minimum reload amount is $15. By Travis_McGee . The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. Prevent apps from taking your money without permission. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. High School diploma or equivalent required. Login. What a useless bureaucracy. BancPass users will be charged the electronic toll tag discounted rate. border-color: #376d7d; Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. Unfortunately, you can only buy them at state stores or order them online. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. With the BancPass Toll Sticker you pay the lowest toll fee on the road. Accountable for call quality, attendance, and adherence to work schedule results. Text message rates may apply. Replenish your account using cash or debit at a participating retailer. Why isnt my app updating my tolls? .hmg-jb-mobile-footer-nav>li>a { By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. Toll amount owed is typically available within 7-10 business days of your trip. You can try any of the methods below to contact EZ TAG. How is Harris County Toll Road Authority rated? This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. Published on: May 6, 2020. color: #fff; Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. For quicker assistance, please have one of the available items below ready when contacting HCTRA. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . If you continue, you agree with our policy statement. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. . 2277 Plaza Drive, Suite 600 - Leading role in assigning and receiving I.T. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. Join to view profile Harris County Toll Road Authority . Where are my transactions? Mar 01 2023. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. 6538 South Frwy. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . Payments are free with a linked bank account. preview. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. } Discover which options are the fastest to get your customer service issues resolved.. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. Visit the Career Advice Hub to see tips on interviewing and resume writing. Business operations will resume Tuesday, January 19. I have worked here for over 3 years and I have the utmost love and appreciation for this company. Always responds quickly with answers to any questions. How do I change the License Plate number registered to my BancPass Toll Sticker? Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . If You Have Issues With Login And Other Do Let Us Know In The Comment Section. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. .hmg-jb-bg-primary { You choose when and how much to replenish! Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. + EZ TAG phone number . If i have to pay somthing place contact me. background-color: #376d7d; 3,107,130 Active TxTags as of March 1, 2023. Ability to use calculator, having above-average mathematical skills. This is not an error with the BancPass system. See all the best ways overall to get in contact with EZ TAG ASAP. Harris County Toll Road Authority. You may also call 866-978-5061 during normal business hours. Hours may vary based on the business needs of the HCAO. 281-875-3279. Users can view their account balance via the BancPass phone app. download the app and log into your account using the same username and password For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. Monthly statements allow you to view your account activity. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. No endorsement has been given nor is implied. 10 followers 10 connections. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. What do I do if my vehicle or Tag is lost or stolen? We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. color: #376d7d; document.write("